Some people can’t sign in to their accounts because they don’t have an active internet connection, their app’s cache files become corrupted, or they use the incorrect account password. We’ll show you how to deal with these things.

1. Check Your Internet Connection

If you can’t log in to your account on Spotify, the first thing to check is if your internet connection is working. If it isn’t, you may need to try refreshing your browser or device or trying again later.

If you’re having trouble connecting to the internet, check your connection’s status by opening a web browser on your device and checking the site’s loading time. If the site is slow or doesn’t load, your internet connection may not be working properly.

In case your site fails to load, your internet connection is not working properly. You can try to fix your connection or ask your provider for help.

2. Check if Spotify Is Down

Spotify went down for a little while this morning. If you’re not signed in to your account, you can’t access any of its services.

Spotify Status is a Twitter account that Spotify has set up to let users know if the app is experiencing any issues. You can access that account and check if the platform is indeed down.

If that’s the case, you’ll have to wait until the company fixes the issues and brings all its services back up.

3. Restart Your Desktop or Mobile

Minor issues with your desktop or mobile phone can cause installed apps to malfunction. This may be due to the device’s faulty behavior. ..

If you’re experiencing an issue with your device, try rebooting it. This usually fixes minor problems. If the problem persists, try turning your device off and back on. ..

Restart a Windows PC

Restart an iPhone

Restart an Android Phone

When your device restarts, try logging into the Spotify app to see if there are any issues.

4. Reset Your Spotify Password

If you have forgotten your password, you can reset it by clicking on the “Forgot your password?” link in the login screen. If you have typed in the wrong password more than once, you may need to change your password. ..

To reset your password, follow these steps:

  1. Log in to your account.
  2. Click the “My Account” link in the top left corner of the page.
  3. Under “My Account Settings,” click “Reset Password.”
  4. Enter your new password and click “Reset Password.” ..

5. Clear Your Spotify App Cache

If you’re having trouble logging in to Spotify, there’s a chance your cache is to blame. To fix the issue, delete your cache file. ..

If you delete your Spotify account, you may lose all of your playlists and other items in the app. However, if you uninstall and reinstall the app on your Windows PC or Apple iPhone, you can delete the app cache.

6. Update the Spotify App on Your Devices

If you’re having trouble logging in to Spotify, it may be because your Spotify app is outdated. You can update it to the latest version on your devices by going to the Spotify website and clicking on the " Updates " tab. There you’ll find a list of updates that have been released for your app. You can also download and install new updates manually by going to the Spotify website and clicking on the " Updates " tab.

You can update Spotify on your Android phone or iPhone by visiting the respective app store. On Windows, you can manually download and install the latest app version to update your app. Check out Spotify’s uninstall and reinstall method below to learn how to do that.

Update Spotify on iPhone

Update Spotify on Android

7. Disconnect Third-Party Apps From Your Spotify Account

Spotify allows you to share your account access with third-party apps and services. It’s worth delinking those apps from your account when you’re experiencing login problems. You can revoke your account access for those services by logging in to the Spotify website.

8. Uninstall and Reinstall Spotify on Your Devices

If you continue to face the login issue, Spotify’s app files might be problematic. You can’t fix these files yourself, so you’ll have to rely on the uninstall and reinstall method to resolve your problem.

If you’re having trouble with your Spotify app on your desktop or mobile device, you can try reinstalling it. This will fix any file-related issues you may be experiencing. ..

Reinstall Spotify on a Windows PC

Reinstall Spotify on iPhone

Reinstall Spotify on Android

Fix Spotify’s Login Issues on Your Desktop and Mobile Devices With Ease

If you can’t log in to your Spotify account, you may not be able to access your account settings, playlists, favorite music, and other items. You may be an alien to this streaming service if you remain signed out.

If you’re having trouble logging in to Spotify, you can try one or more of the methods below to fix it. Once done, you can continue using Spotify on your desktop or phone.